Question 1

What does Veliu do?

Accepted Answer

Veliu reads your catalog the way an AI shopping agent reads it, from the outside, then writes the corrections back into your own store and serves the endpoints agents need to find and buy your products. The result is a catalog that agents can read, compare and buy.

Question 2

What is the agent view?

Accepted Answer

It is how an external shopping agent actually sees your catalog, read from your public surface the same way ChatGPT does every day, never through your private APIs. Reading through an API shows the inside view, which an agent never sees. The agent view is the only honest measure of what is readable, comparable and buyable today.

Question 3

Does Veliu promise more sales from AI agents?

Accepted Answer

No. Veliu makes your catalog measurably readable and buyable by agents. Traffic and sales depend on your brand, your reviews and your prices, which are yours and not ours, so we never promise them. What we control, we measure: a baseline at day zero, the fix, the same checks rerun, an objective comparison.

Question 4

Who is Veliu for?

Accepted Answer

Brands that sell a real catalog and want it to work when an AI agent tries to read and buy from it. We started with premium D2C, and the same approach applies across D2C and B2B. Agencies can run it across multiple client catalogs.

Question 5

What is the closed loop?

Accepted Answer

Three steps that sit on each other. We read your catalog from the outside as an agent does, we write the corrections back into your own store, and we serve the endpoints agents need on your domain. Then we read again and compare against a frozen baseline. Reading without fixing leaves you a list of problems; the loop is what closes them.

Question 6

What is the buy test?

Accepted Answer

We send a real agent to try to buy every variant in your catalog and we log the exact point where it breaks: a missing attribute, an unreadable price, an endpoint the agent cannot reach. You see the break point per variant, with what failed and why.

Question 7

What are the four dimensions?

Accepted Answer

Whether your products are purchasable, comparable, visible and recommended. We keep them separate because they move at different speeds and are won by different levers: purchasability moves in days, recommendation moves over months. Blending them into one score hides where the real gap is.

Question 8

Which AI engines and agents does Veliu read?

Accepted Answer

The open-web shopping and answer agents that read your own surfaces: ChatGPT, Gemini and Google AI Mode, Perplexity, Copilot, and agents that connect over MCP. Coverage scales by plan, from one engine on Starter to all relevant engines on Custom.

Question 9

What is Visibility?

Accepted Answer

The first module: an objective, variant-level read of how an external agent sees your catalog today, against a frozen day-zero baseline and against your competitors on the same questions, with the fixes already identified. It includes the buy test and a recurring 30-day report.

Question 10

What is Autofix?

Accepted Answer

The second module. It turns the assessment into a corrected, transactable catalog: enriched data written back into your own store, plus the gateway endpoints agents need (a UCP delegation manifest on your domain, an MCP server, feeds and agent-readable pages). The buy test moves from breaking to passing. Autofix needs an active Visibility plan.

Question 11

What is the Brand Agent?

Accepted Answer

The third module: a generative interface for human visitors, composed only from your own approved components and your own images. One line of code, your URL stays yours, no redirect. It adapts to what each visitor is doing in the moment, and it sits on a catalog that is already corrected and transactable. The Brand Agent needs active Autofix.

Question 12

Do I have to buy all three?

Accepted Answer

No. Visibility works on its own. Autofix and the Brand Agent stack on top in that order: Autofix needs Visibility, and the Brand Agent needs Autofix. You can start with the free report, subscribe to Visibility, and add the others when you are ready.

Question 13

Does Veliu change my website?

Accepted Answer

No. Your frontend is never touched. The enriched data is written into your own store and the schema markup completes what is already there, the work is reversible, and nothing visible changes for your human visitors.

Question 14

Does Veliu copy or move my data?

Accepted Answer

No. The enrichment is written back into your own store, in an app-reserved space, and the standard structures (taxonomy, GTIN, the standard feed fields) stay with you. We keep a knowledge base that answers agents in real time through the gateway, and your catalog stays the source of truth.

Question 15

Where does checkout happen?

Accepted Answer

On your own rails, with your brand as the merchant of record. Agents find your products on your domain, the gateway serves the endpoints they need, and the purchase always completes on your checkout. Veliu stays out of the payment chain.

Question 16

What happens to the work if I stop?

Accepted Answer

The standard structures stay with you for good, since they live in your own catalog. The Veliu-specific enrichment lives in an app-reserved space and follows the app's lifecycle, the same way any store app works.

Question 17

What platforms do you connect to?

Accepted Answer

Shopify first, then Commerce Layer, WooCommerce, Magento and Adobe Commerce, Salesforce Commerce Cloud, and BigCommerce. If you are not on one of these, the free report still works, because it reads your public catalog from the outside.

Question 18

What does the free report show?

Accepted Answer

Whether AI agents can read and buy your catalog, and where the gap is. The full variant-level detail, the fix list and the competitor benchmark come with a plan.

Question 19

What counts as a variant?

Accepted Answer

One sellable SKU. Size and color count separately, so a fashion brand of 100 products can pass 500 variants quickly, while wine or small design lines stay well under.

Question 20

How do trials and billing work?

Accepted Answer

Starter subscribes with no trial, since the free report does the work of a trial. Growth starts with a 7-day free trial. Custom is a conversation.

Question 21

Can I add more variants or competitors later?

Accepted Answer

Yes. À-la-carte packs top up a single axis from inside your account. Above 1,500 variants or 10 competitors, the account moves to Custom.

Question 22

Are these prices final?

Accepted Answer

They are provisional and may change before launch.

Question 23

How do I get started?

Accepted Answer

Run the free report on your domain. It reads a sample of your catalog as an agent would and shows, on screen, what it can and cannot do. From there you can subscribe to a plan for the full variant-level detail.

Frequently asked questions

The basics

How it works

The three modules

Your catalog and your data

Plans and getting started

Find out if your catalog is readable by AI agents